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Post by LUX on Feb 29, 2016 22:47:31 GMT -5
I think a lot of good points are being made here. I think the questions should be worded careful but still where people can give their thoughts on what should change and also only the admins seeing the responses is a good idea!
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Warrior
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Post by AutumnRain on Mar 2, 2016 6:42:15 GMT -5
I don't mind it. As far as admin feedback goes, we've always welcomed people to submit problem tickets to alphas regarding our staff's behavior anyway, and we've always taken those tickets very seriously. Alphas do monitor the staff, but if we've missed something there are many avenues of communication with us and we've never discouraged honesty about our performance.
If you guys really want it, I suppose I can see us creating the survey on our Google page and then having people submit their responses via email. It would have to be worded to avoid Yes or No answers, and if the whole thing isn't filled out then it will be discarded. Trolls won't waste their time on a whole survey, and it'll be pretty clear who's just mad about being banned.
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Warrior
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Post by AutumnRain on Mar 7, 2016 12:59:40 GMT -5
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Ancient Battle Cat
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Post by HolyKitten on Mar 7, 2016 16:18:08 GMT -5
!!! Excited to hear about it.
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Post by LUX on Mar 7, 2016 22:39:14 GMT -5
Awesome news!
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Warrior
723 posts
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Post by AutumnRain on Mar 8, 2016 10:58:09 GMT -5
As requested! Announcement about the survey: catspawisland.boards.net/thread/1620/cats-paw-island-user-surveyHowever, we did not create a survey solely for feedback on our administration team's performance. The alternative is a vague survey that covers a broad area so that users can be as specific as they want about all aspects of the site, from our administration team to features you'd like to see improved. We chose questions that are deliberately open-ended so that you have the best opportunity to describe exactly what you need without leading you to one subject or another. We felt that addressing a very specific issue was significantly less helpful than allowing users to express concern about any number of items. In addition to that, we would like any reports about an administrator's behavior, good or bad, to be reported directly to an alpha, either via problem tickets or private messages.
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Post by LUX on Mar 9, 2016 21:43:54 GMT -5
Will this be sent out in a map message for those who dont look at the forum?
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Post by LUX on Mar 9, 2016 23:22:44 GMT -5
So question number 4 is now allowing me to send my answers through, it says the maximum amount of character I can have is 25 and I know I do not have over that.
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Warrior
723 posts
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Female
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Post by AutumnRain on Mar 10, 2016 6:58:39 GMT -5
The purpose of this is to have you choose a subject, which you expand on in question 5 as much as you want.
The map message was decided against because it can only be deleted manually. When the survey expires, we would still have people signing in and clicking a link to a survey that is now closed. Instead we are broadcasting inchat several times a day.
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Post by LUX on Mar 10, 2016 14:21:15 GMT -5
The purpose of this is to have you choose a subject, which you expand on in question 5 as much as you want. The map message was decided against because it can only be deleted manually. When the survey expires, we would still have people signing in and clicking a link to a survey that is now closed. Instead we are broadcasting inchat several times a day. I understand, but again the survery will not allow me to send it through, it says you cannot go over 25 characters, I was not above 25, so why is it not allowing me to send it?
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Warrior
723 posts
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Female
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Post by AutumnRain on Mar 10, 2016 15:25:47 GMT -5
I'll investigate when I get home from work. Thanks for letting me know!
What browser are you using?
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Post by LUX on Mar 10, 2016 19:30:24 GMT -5
I was using Google Chrome at the time.
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Warrior
723 posts
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Female
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Post by AutumnRain on Mar 11, 2016 7:52:34 GMT -5
I couldn't replicate the problem on my side ;[ I removed the character limit. See if that helps.
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Post by LUX on Mar 11, 2016 21:51:29 GMT -5
Yes it works now! Thank you!!
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Barely standing on 4 paws
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Post by reacher on Mar 12, 2016 22:34:52 GMT -5
Honestly not a fan of this at all. I think it could be verrrrryyy biased.
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